Terms and Conditions for Using yesb

1 Account Registration

• To use yesb, you must register an account using a valid phone number. You must be at least 18 years of age at the time of registration.
• You are responsible for keeping your login credentials secure. Do not share your password with anyone. yesb will never ask for your password via chat, email, or phone.
• Each person is permitted only one account on yesb. If we detect multiple accounts belonging to the same individual, all accounts may be suspended and balances confiscated.
• yesb reserves the right to request identity verification documents at any time. This may include a national ID card, passport, or utility bill. Failure to provide requested documents within 7 days may result in account restrictions.
• You must provide accurate and truthful information during registration. Providing false details is a violation of these terms and grounds for account closure.

2 Deposits and Withdrawals

• yesb accepts deposits through bKash, Nagad, and Rocket. Deposits are processed instantly in most cases. The minimum deposit amount is 100 BDT.
• Withdrawals are processed within 5 to 10 minutes under normal circumstances. yesb reserves the right to delay withdrawals for security verification purposes.
• The payment account used for deposits and withdrawals must be registered in your own name. Using third-party payment accounts is strictly prohibited on yesb.
• yesb does not charge fees for standard deposits or withdrawals. However, your mobile wallet provider may apply their own transaction fees.
• If a deposit fails or is duplicated due to a technical error, contact yesb support immediately. We will investigate and resolve the issue as quickly as possible.
• yesb reserves the right to set daily, weekly, or monthly withdrawal limits. Current limits are displayed in your account settings.

3 Bonuses and Promotions

• All bonuses offered by yesb are subject to wagering requirements unless explicitly stated otherwise. The specific wagering requirement for each bonus is stated in the promotion details.
• Bonus funds and real money funds are tracked separately. Wagering requirements must be met using bonus funds before any winnings from bonus play can be withdrawn.
• yesb reserves the right to revoke bonuses if we detect abuse, including but not limited to creating multiple accounts, using automated betting software, or exploiting technical errors.
• Promotions on yesb have expiry dates. If wagering requirements are not completed within the specified timeframe, the bonus and any associated winnings will be removed from your account.
• Not all games contribute equally to wagering requirements. Slots typically contribute 100 percent while table games and live casino may contribute less. Check each promotion for specific contribution rates.

4 Betting Rules and Game Conduct

• All bets placed on yesb are final once confirmed. You cannot cancel or modify a bet after it has been accepted by the system.
• In the event of a technical malfunction during a game, yesb will void the affected round and refund any bets placed. The outcome of a malfunctioning round is not valid.
• yesb uses games from licensed providers including JILI, PG Soft, WM, and others. All games use certified random number generators to ensure fair outcomes.
• Any attempt to manipulate game outcomes, exploit software bugs, or use automated tools to gain an unfair advantage is strictly prohibited. Violators will have their accounts permanently closed and balances forfeited.
• For sports betting on yesb, odds are subject to change until the moment your bet is confirmed. The odds displayed at the time of bet confirmation are the odds that apply to your wager.

5 Account Suspension and Closure

• yesb reserves the right to suspend or close any account that violates these terms and conditions. This includes but is not limited to fraud, identity theft, money laundering, and bonus abuse.
• If your account is closed due to a terms violation, any remaining balance may be forfeited. yesb will make reasonable efforts to return legitimate deposits where possible.
• You may request to close your own account at any time by contacting yesb customer support. Any remaining balance will be returned to your registered payment method.
• Inactive accounts with no login activity for 12 consecutive months may be classified as dormant. yesb may apply a monthly maintenance fee to dormant accounts after providing notice.

6 Responsible Gaming

• yesb is committed to promoting responsible gaming. We provide tools including deposit limits, loss limits, session time reminders, and self-exclusion options.
• If you feel that your gambling habits are becoming problematic, we encourage you to use the self-exclusion feature in your account settings or contact our support team for assistance.
• yesb does not allow anyone under the age of 18 to use our platform. We take underage gambling seriously and will permanently close any account found to belong to a minor.
• Gambling should be treated as entertainment, not as a source of income. Never bet more than you can afford to lose. If you need help, our support team is available 24 hours a day, 7 days a week.

7 Intellectual Property and Content

• All content on yesb, including logos, graphics, text, software, and game interfaces, is the property of yesb or its licensors. You may not copy, reproduce, or distribute any content from our platform without written permission.
• The yesb brand name, logo, and associated trademarks are protected. Unauthorized use of our branding is prohibited and may result in legal action.

8 Limitation of Liability

• yesb provides its services on an as-is basis. While we strive for uninterrupted service, we do not guarantee that the platform will be available at all times. Scheduled maintenance and unexpected technical issues may cause temporary downtime.
• yesb is not liable for any losses resulting from technical failures, internet connectivity issues, or circumstances beyond our reasonable control.
• Your use of yesb is at your own risk. We are not responsible for any financial losses incurred through gambling on our platform. Please gamble responsibly.

9 Contact and Disputes

If you have any questions about these terms and conditions, or if you wish to raise a dispute, please contact yesb customer support at [email protected]. Our team is available 24/7 via live chat and email. We aim to resolve all disputes fairly and within a reasonable timeframe. If a dispute cannot be resolved through our internal process, it may be referred to an independent third party for mediation.